Last Updated: August, 2022
At times of emergency or clinical concern, your telehealth provider may handoff or transition your care to emergency services. You acknowledge that if, in the professional judgement of your telehealth provider, it is deemed that you need emergency services, the telehealth provider can use third party technology services (“Services”) to obtain your location and send the location information to 911 and emergency services personnel, even if you are unwilling or unable to consent. You acknowledge and agree that (i) your location may not be accurately obtained by the Services or transmitted to the local 911 or emergency services; (ii) if you leave the location after your location was obtained, local 911 and emergency services will not be able to find you; (iii) your location information is transmitted at a moment in time, and the Services do not continually track your location; (iv) even if your location information is accurately obtained and transmitted, we nor our service providers do not control the local 911 and emergency services and are not responsible for any of their acts or omissions.