How It Works

Walkthrough of Platform V. 2.1

How it works


Step 1 Enter Text Request

Enter your patient’s name, request ALS or BLS response, and designate the destination facility. When you talk to 911, this text will be sent to the same 911 dispatcher handling the case.


Step 2 Air®GeoLocate Patient

GPS locate the patient’s mobile device or enter the patient’s location to ensure the ambulance goes to the correct address, room, and floor.


Step 3 Talk to 911

Directly talk to the 911 dispatcher where your patient Is located. On-screen guidance helps reduce medical error and improve outcomes.

Improve your transition of care from
telehealth to 911 dispatchers

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